Privacy Policy and Personal Data Processing
Big Mo Investments Corp respects the privacy of its users and is committed to handling personal data responsibly, securely, and in accordance with applicable regulations in the Republic of Panama.
1. Data Controller
Responsible Party: Big Mo Investments Corp
Address: El Cangrejo, Calle 49 A Oeste, Rina Building, Office 4, Panama City, Panama
Email: info@bigmo.com.pa
Phone / WhatsApp: +507 398-1860 / +507 6678-2516 / +507 6349-5700
2. Personal Information We May Collect
● first and last name;● email address and phone number;● country or city of residence;● reservation details, dates, number of guests, and accommodation preferences;● information submitted via forms, WhatsApp, or email;● identification documents, when necessary to validate a reservation;● payment information processed by external payment gateways;● IP address, browser, device, and browsing data;● any other information voluntarily provided by the user.
3. Purposes of Data Processing
We use personal data to respond to requests, manage reservations, coordinate stays, process payments, send confirmations, address inquiries about long-term rentals, manage real estate services, tours, or transportation, improve the website, comply with legal obligations, and prevent fraud or misuse.
4. Basis for Treatment
The processing may be based on the user’s consent, the performance of a contractual or precontractual relationship, compliance with legal obligations, and Big Mo Investments Corp’s legitimate interest in operating, protecting, and improving its services.
5. Suppliers and Third Parties
Big Mo Investments Corp may share data with third-party providers necessary to operate the site and provide services, including payment gateways, banks, PMS, channel managers, hosting providers, email tools, WhatsApp, Google Analytics, Search Console, tour/transportation providers, professional advisors, and relevant authorities when required by law.
These third parties may process data in accordance with their own policies and terms.
6. International Transfers
Some technology providers may be located outside of Panama. By using the site, the user understands and agrees that their data may be processed or stored in other countries when necessary to provide the requested services.
7. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes described, manage the relationship with the user, comply with legal obligations, resolve complaints, and maintain administrative, accounting, or tax records.
8. User Rights
Users may request access to, correction, updating, deletion, objection to, or portability of their personal data, in accordance with applicable regulations. To exercise these rights, please write to info@bigmo.com.pa, providing your name, contact information, and a clear description of your request.
9. Safety
Big Mo Investments Corp implements reasonable security measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no digital system is completely secure, and the user understands that using the Internet involves certain technical risks.
10. Minors
This site is not intended for minors. We do not intentionally collect data from minors without the consent of their parents, guardians, or legal representatives.
11. Commercial Communications
Big Mo Investments Corp may send communications related to reservations, requests, or contracted services. It may also send marketing communications if the user has given consent or if there is a pre-existing relationship, allowing the user to opt out when applicable.
12. Changes to This Policy
Big Mo Investments Corp may update this Privacy Policy at any time. The current version will be the one posted on the website.
Last updated: May 29 (twenty-nine), 2026 (two thousand twenty-six).